When you submit a request, we collect information needed to respond—such as your name and contact details, your preferred date, and notes about your group. We use this information to communicate about availability and to help coordinate the experience details you requested.

What we use your information for

• Replying to your request and answering questions
• Confirming timing context and practical details
• Supporting accessibility and group-specific notes you share
• Maintaining service-quality records related to requests

Information sharing

To coordinate experiences, your details may be shared with relevant service partners involved in your request. We share only what’s needed to respond and confirm availability.

Your choices

You can request updates or changes to your information by contacting Support. If you choose to opt out of email updates, we’ll limit messages to necessary request-related communication.

Security

We take reasonable steps designed to protect information from unauthorized access and misuse. No method is completely secure, but we aim to handle requests responsibly.